We want you to be happy.
If you are not completely satisfied with your item, we will offer a full refund or exchange within 30 days of delivery. To qualify, please ensure the watch is on its way back to our fulfillment center within 30 days of purchase. Returns and exchanges must be new, unused, unworn, and in original packaging with all tags attached; unfortunately, we are unable to process refunds or exchanges for items that have been worn, do not have original tags and protective stickers, and/or are not returned in original packaging, as determined by our fulfillment team. Please note the determination of our fulfillment team is final. As soon as we receive your item(s), we will process an exchange or a full refund - whichever you prefer. Return shipping is free for all US orders - though customers both in the U.S. and outside the U.S. will be charged a $6 restocking fee per item which helps cover, in part, our cost of repackaging and restocking unworn items in our warehouse. Proof of purchase is required for any return or exchange.
Please note we are unable to refund shipping fees.
International customers are responsible for all shipping and postage costs associated with returning the product to us, as well as any potential duties costs applied to replacement packages we ship back out to international customers.
Please contact firstname.lastname@example.org to initiate the return/exchange process.