FAQ Warranty

Leonard & Church offers a 10-year limited warranty on the watch which covers manufacturing defects. The warranty does not cover damages that may occur from normal wear and tear and everyday use, nor does it cover normal expiration of a quartz battery (on average, around 2 years, though the length can be shorter or longer than 2 years depending on usage). Despite water resistance features, Leonard & Church timepieces are not sports watches and should never be used while swimming or diving; water damage due to swimming or diving are not covered by our warranty. Our watches feature genuine natural leather and tweed bands, which are sensitive to moisture; please keep bands as dry as possible to prevent premature wear and tear. Acceptable timekeeping accuracy bands are industry standards determined and maintained by the makers of the movements we employ (e.g. Miyota); for more details on acceptable timekeeping accuracy bands, which vary across our Quartz and automatic styles, please email us at hello@leonardandchurch.com.

Our watches are assembled by hand; over time, it is possible for individual components of the watch (e.g. crown, strap clasp) to inadvertently disassemble due to wear and tear; we can repair or replace any issues within 1 year of purchase. Reassembling an individual component (e.g. crown, strap clasp) that may disassemble is very easy and straightforward! - and we are happy to help guide you through that process. For more details, please see the instruction manual of your watch or reach out to us at hello@leonardandchurch.com.

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