Leonard & Church offers a 10-year limited warranty on the watch which covers manufacturing defects. The warranty does not cover damages that may occur from normal wear and tear and everyday use, nor does it cover normal expiration of a quartz battery (on average, around 2 years, though the length can be shorter or longer than 2 years depending on usage). Despite water resistance features, Leonard & Church timepieces are not sports watches and should never be used while swimming or diving; water damage due to swimming or diving are not covered by our warranty. Our watches feature genuine natural leather and tweed bands, which are sensitive to moisture; please keep bands as dry as possible to prevent premature wear and tear. Acceptable timekeeping accuracy bands are industry standards determined and maintained by the makers of the movements we employ; for more details on timekeeping bands, which vary across our Quartz and automatic styles, please email us at firstname.lastname@example.org. Please note keeping a chronograph running (or forgetting to reset it) will significantly drain the battery. Pulling out the crown during longer periods when the watch is not in use will preserve the battery.
Our watches are assembled by hand; over time, it is possible for individual components of the watch (e.g. crown, strap clasp) to inadvertently disassemble due to wear and tear. Reassembling an individual component (e.g. crown, strap clasp) that may disassemble is very easy and straightforward! - and we are happy to help guide you through that process. Unfortunately, we are unable to send out individual replacement components, and we are unable to accommodate or examine watches that have been opened or altered in any way. For more details, please see the instruction manual of your watch or reach out to us at email@example.com.