Shipping is free for all orders within the United States. Standard shipping is via USPS and generally takes 3 to 6 business days to arrive after being shipped. For even faster delivery, domestic customers have the option to upgrade to UPS 2nd Day Air or UPS Next Day Air for a fee.
There may be additional shipping fees for international orders ($10 to $30 depending on location, order size, and weight) which are calculated and added during the checkout process. Orders are shipped via USPS International First Class, DHL, or UPS, and generally take 7 to 28 business days to arrive depending on location.
If you place an order from a country outside of the United States you may be subject to applicable customs, import duties and taxes, which are the sole responsibility of the buyer/receiver. Additionally, the order may be subject to applicable customs inspections and holds which may cause a delay and are the responsibility of the buyer/receiver to resolve.
Returns & Exchanges
We want you to be happy. If you are not completely satisfied with your item, we will offer a full refund or exchange within 30 days of delivery. Returns and exchanges must be new, unused, unworn, and in original packaging with all tags attached. As soon as we receive your item(s), we will process an exchange or a full refund - whichever you prefer. Return shipping is free for all US orders. International customers are responsible for all shipping and postage costs associated with returning the product to us.
Please contact firstname.lastname@example.org to initiate the return/exchange process.
Leonard & Church offers a 10-year limited warranty on the watch which covers manufacturing defects. The warranty does not cover damages that may occur from normal wear and tear and everyday use, nor does it cover normal expiration of a quartz battery. Despite water resistance features, Leonard & Church timepieces are not sports watches and should never be used while swimming or diving; water damage due to swimming or diving are not covered by our warranty. For more details, please see the instruction manual of your watch.